QUESTIONS RELATED TO LOGIN

Find my coach application can be downloaded from

Goggle phone/ i-phone store.

Its totally free.

Create a new account via
  • Facebook
  • Goggle account
  • linkedin

You can log in through
  • Facebook
  • Goggle account
  • linkedin
  • You can even create your New Account.

  • Visit the profile
  • Then tap on PEN Icon displayed on top right hand side
  • Then a window of Update Teacher/Student Profile is opened
  • Then again tap on a Lock Icon displayed on top right hand side
  • Soon a message popup with title ‘Change Password’
  • This is followed by Three boxes one below the other as following
    1. Current Password
    2. New Password
    3. Confirm Password
  • Finally, you have to tap on option ‘SAVE’

QUESTION RELATED TO DASHBOARD AS TEACHER

  • We come to wizard of ‘Add Your Course’.
  • It has blocks of Skill category, Skill and Skill level.
  • Estimated course Duration is mentioned with ‘Start Date’ and ‘End Date’.
  • Block of explain your course details.
  • Followed by ‘Course Fee’ & ‘Your Earning’
  • Click on ‘POST’
  • Receive a notification of ‘SUCCESS’

  • Platform to mention details of mission
  • ‘Mission start from’ to ‘Mission End Date’
  • Box of ‘Participant’
  • ‘Join the Mission’.

Teacher learning request wizard comprises of-
  • Comprises of three columns
  • a) Applied, b) In Progress. c) Completed
  • Applied: This indicate the number of teaching classes at Initial level
  • In progress: Indicate already assigned classes
  • Completed: Indicate previous students. All session completed.

  • Search a query as Mission Name or Request in the search bar
  • Tapping on any particular entry of the search result either its Mission or Request.
  • It enables a teacher to visit his student’s profile and similarly helps a student to reach his teacher’s profile.

  • Icon helps to chat between teacher and student
  • Provides option of block if not interested to chat with teacher and that of unblock

  • a. Wizard of ‘My Schedule’ opens
    1. It display calendar and two boxes titled as “Teaching Classes” & “Mission”
    2. Below “Teaching Classes”
    3. Subject name along with teacher’s name
    4. Followed by description of “Start Date time” with “End Date time” is displayed
  • b. Wizard of “Subject name along with teacher’s name”
    1. Comprises ‘Date’, ‘Duration’, ‘Start time and End time’
    2. Option of ‘Reschedule class’ and ‘Cancel’
    3. Followed by name of the student under ‘Student list’
    4. Followed by description of “Start Date time” with “End Date time” is displayed
  • c. If teacher wants to ‘Reschedule class’
    1. ‘Alert’ appears
    2. With title ‘Reschedule class’
    3. Followed by space to enter ‘Start Date and Start time’
    4. With box to draft ‘Reason’ of rescheduling class
    5. Option to ‘Cancel’ or ‘Reschedule’

  • Teaching Request of teacher is either “Accepted” or “Rejected” by the admin.
  • Request joined by participant (showing participant’s interest in teacher’s teaching and accepting teacher’s teaching request for topic)
  • Request approved by admin or not
  • Request rejected by admin due to increased fee
  • Class rescheduled by teacher reflected on Notification Tab with
    1. previous and new start date and end date
    2. duration

QUESTIONS RELATED TO PROFILE

  • If on dashboard, click on ‘NAME’
  • My Profile window opens
  • Click on PEN icon placed on right hand side top
  • Update Profile of Teacher/Student opens, i.e. as what you have registered yourself.Secondly,
  • When you are dashboard, click on scroll bar
  • Then click on CHAT icon
  • Your name is displayed on screen
  • Tap on your name
  • You will get a window with message box at bottom to interact.

  • On dashboard, click on ‘NAME’
  • My Profile wizard opens
  • Click on PEN icon placed on right hand side top
  • Update Profile of Teacher/Student opens, i.e. as what you have registered yourself.
  • Then you can edit/update the profile as per requirement.
  • Finally, tap on UPDATE tab and reset your profile.

Star Icon enables either a student to give rating to his teacher and vice-versa.

  • On dashboard, click on ‘NAME’
  • My Profile wizard opens
  • Click on PEN icon placed on right hand side top
  • Update Profile of Teacher/Student opens, i.e. as what you have registered yourself.
  • Then tap on option of CATEGORY, SKILL and LEVEL.
  • Make changes as per your requirement.
  • Finally, tap on UPDATE tab and reset your profile.

When the mission complete successfully they are rewarded in form of badges.

About the list of Current and Old (previous) teacher(s) who will teach or had taught respectively.

Class completed icon indicate about
  1. The names of previous student(s) for teacher
  2. And names of previous teacher(s) to student

We get reviews from Profile of Student and Profile of Teacher

QUESTIONS RELATED TO SIDE BAR

Scroll bar is found on the left bottom of the dashboard.

  • Tap on scroll bar
  • A slide window of Welcome appears
  • Below it two icons are visible
  • One is of student mode and second of teacher mode

By tapping on the right hand side of the scroll bar where the stripe of profile of teacher or that of student is visible.

  • Visit to Student Profile
  • Then tap on Scroll bar
  • Then tap on Scroll bar
  • A list of icons are visible on the opened sliding window
  • Tap on REFUND ICON
  • Then Refund screen is visible with details if so any

  • In case of any help or query you should CONTACT our HELPDESK via
  • Mail id admin@neighcoach.com
  • Mobile996756432
  • Landline number07312284174
  • Tap on REFUND ICON
  • Then Refund screen is visible with details if so any

  • To track previous Mission and teacher request
  • By tapping on scroll bar where a list of icons displayed
  • Tap on HISTORY icon
  • You will get screen displayed with two tabs
  • Mission: In it all the completed mission will be visible.
  • Teacher Request: it will show all classes that are completed and the rejected or accepted request of teachers.

  • Tap on scroll bar
  • A list icon on left side is visible
  • In it an icon of Language is found
  • Tap on it
  • Setting window is opened with list of languages
  • Tap on preferred language
  • Press DONE

  • Tap on scroll bar
  • A list icon on left side is visible
  • In it an icon of Language is found
  • Tap on it
  • A message box popup with instruction
  • Are you sure to logout?
  • With two tabs of YES and NO

QUESTION RELATED TO MY TEACHER

  • Visit in student mode
  • Then click on My Teacher icon, visible on the dashboard
  • Then two tabs are visible
    1. CURRENT TEACHER
    2. OLD TEACHER
  • Then two tabs are visible
    1. Those teachers’ who had sent request to us
    2. Those teachers’ who taking the class at present
    3. Those teachers’ who will conduct class in future
  • Old teacher: Keep a record of
    1. Those teachers’ who had conducted classes in past.

Details of previous teacher can be traced from the column titled as ‘COMPLETED’ under My Learning Request Window

  • Visit to dashboard of Student Profile
  • Then click on My Teacher icon
  • A screen of teacher opens with two column
    1. Current teacher
    2. OLD TEACHER
  • Under current teacher column a list star rating or badges given to acknowledge level of teacher
  • Even suggestion provide by Admin about teacher when you can tap on name of teacher and get to know about teacher as teacher’s profile is opened.

  • Visit in student mode
  • Then click on My Teacher icon, visible on the dashboard
  • Then two tabs are visible
    1. Current teacher
    2. OLD TEACHER
  • ld teacher: Keep a record of
  • Those teachers’ who had conducted classes in past.

QUESTION RELATED TO MY MISSION

Mission is a platform created to evaluate the skill.

  • Mission is a platform from where someone can check ability of doing different types of task.
  • Every Profile get badges, star rating.
  • The skill level is judged by admin, on the basis of completion of assigned mission
  • One can apply for Mission in two ways:Firstly,
  • A notification appears on BELL icon
  • Then you have to click on Mission(s) that is seen on dashboard
  • After this suggestion is disclosed in applied column of Mission Secondly,
  • It will be displayed under MY MISSION applied
  • And suggestion message popup on MY MISSION
  • Even automatic alarm is set up on MY MISSION
  • Under a column of Applied one can see the initial level of teaching classes and thus can know about his upcoming mission.

    One can track his mission by going through column of ‘In Progress’

    Upcoming mission can be remembered as one
    • Get notification on BELL icon
    • Receive suggestion.

    QUESTION RELATED TO CREATE LEARNING REQUEST

    • Comprises of three columns
    • Applied, b) In Progress. c) Completed
    • Applied: This indicate about the learning at Initial level
    • In progress: Indicate about schedule of assigned classes
    • Completed: Indicate previous teachers. All session completed.

    • Visit to My learning Request window
    • Tap on plus sign given at top right hand side
    • ‘Your learning Request’ is opened
    • Student has to fill in
      1. Skill Category: select a category of course you want to learn
      2. Skill: mention skill from the respective drop-downs Skill Level: Add a note if you want anything specific in a course
      3. Followed by a box to explain about your course details in min. 20 characters and max. 1500
    • Tap on Post
    • Then a popup will be opened with a request note of SUCCESS.

    As many times one wants

    Course and classes is to be mentioned under the column of APPLIED

    Skill level signify the Degree of Education the student want to study.

    From students profile
    1. Tap on My Teacher Icon
    2. It will open two column of CURRENT TEACHER and OLD TEACHER
    3. Below it you will find,
    4. Subject name
    5. Start Date and End Date
    6. Fee amount
    7. Payment status (paid/unpaid)
    8. Pay now written in box
    9. Tap on pay now
    10. A window popups mentioning teacher’s name, Skill, fee
    11. Below it option of payment reflected
    12. Followed by two blocks either CANCEL or OK

    Payment facility via
    1. Card
    2. UPI
    3. Wallet
    4. Net Banking

    • After applying for learning request in Student Request
    • Name of teacher appears in Learning Request wizard
      1. With subject name
      2. Along with Start date and End date
    • Under Learning Request column a notification of ‘Accept’ in Green is visible

    QUESTION RELATED TO MY LEARNING REQUEST

    All applied learning request are visible in the Applied Icon.

    • Applied: This indicate about the learning at Initial level
    • In progress: Indicate about schedule of assigned classes

    • When My learning Request is successfully submitted.

    QUESTION RELATED TO CLASSES

    • If any teacher request is approached to me.
    • If I approach any other teacher whose skill is relevant to my skill.

    • When I missed my scheduled class then has to wait for teacher who can take decision to reschedule the class. It means teacher solely can make decision as per his choice.

    • No. One can’t enter after his schedule class starts.

    • Yes, we get reminder notification for reminder for scheduled classes.

    • Admin checks the entire scenario as exactly what has happened from the side of teacher and student. Then the admin decide whether to refund amount or not.

    Rescheduled class is known
    • Firstly, through notification on BELL icon
    • Then to check this notification one has to visit to student dashboard
    • Then click on My Teacher icon
    • It opens My Teacher screen which has two tabs
      1. Current teacher
      2. Old teacher
    • Under CURRENT teacher Rescheduled class is displayed.

    Rescheduled class is known
    • Through the notification on BELL icon
    • Secondly, classes will come will be shown in column of COMPLETED.
    • It indicates either the teacher has completed the classes or he has stopped teaching.

    Support policy

    A. Offer On-The-Spot Product Knowledge

    If you’re selling any sort of product or service, your external partners need to know about their features and specs. Even if they aren’t directly selling them to consumers. This is because they’re advocating your brand. They serve as the face of your organization remotely. Offline learning apps can be used to quickly deploy product knowledge and offer them on-the-spot support. For example, they can view demos or tutorials on how to use the product, then pass the information along to prospects.

    B. Allow For Anytime, Anywhere Skill-Building

    Your in-house student are able to access the LMS to focus on skills they lack or hone their strengths. But offline learning apps give your external partners the same courtesy. They can fill gaps and cultivate their talents from anywhere in the world, and whenever it fits into their already busy schedule. For example, in the case of a client meeting disclosing a hidden communication or negotiation skills gap, partners would be able to simply access the offline app on their phone to address the issue head-on, without losing face or asking a manager for assistance. They can even cross-train to master new talents so that they’re prepared to take on more roles, or possibly join your organization in a full-time position.

    C. Provide Up-To-Date Compliance Info

    You don’t want your external partners to be the source of costly compliance slip-ups. Especially since they’re the ones who help boost the health of your bottom line by expanding your market reach. Offline learning apps give them the latest compliance info, so they can mitigate risks. Every time they resync with the system, their app is updated to reflect the newest policy changes, compliance issues, and regulatory revisions. Best of all, the app focuses on topics that pertain to their job duties so that it’s more relevant and engaging.

    D. Give User The Power To Self-Assess

    External user usually don’t have the same level of one-on-one support as your in-house team. They’re flying solo, remotely pitching your products and providing customer care via live chats. However, they still deserve self-assessment eLearning tools that can help them identify areas for improvement discreetly and autonomously. Mobile pop quizzes pinpoint gaps in their knowledge base or performance issues they need to address in their self-paced online training. Before they can use offline learning apps to get the support they need, they must first identify the key areas of concern. Otherwise, they won’t be able to utilize the Learning Management System effectively to continually improve and pursue personalized online training paths.

    E.Open Up Informal And Social Learning Opportunities

    Traditional training doesn’t leave much room for informal learning. Particularly in the digital era when many of the training opportunities are found online. An offline learning app gives external partners access to informal and social learning tools. But they don’t necessarily need to be connected to reap the benefits. For example, they can participate in social media discussions when they are online, then complete follow up activities via the app. These can be simulations or scenarios that allow them to try out the next approaches they have learned from remote peers. They can even develop their own eLearning content and upload it to the online training library. For instance, they can record videos while they’re on the go to show off overlooked product benefits or new ways to promote it in client meetings.

    F . Allow Them To Work On Personal Pain Points Without Geographical Limitations

    Personalization is a running theme in mobile learning. Offline learning apps offer your external partners the chance to focus on personal pain points, whenever and wherever it works best for them. There are no geographical or scheduling limitations. There’s no Wi-Fi in your remote facility, but partners still need to prep for customer care calls? The offline app allows them to brush up on their skills and product know-how. They’re on a business flight and want to review company policy before they meet with a client to discuss contract terms? The offline LMS app gives them access to eLearning infographics, policy cheat sheets, and guides to refresh their memory.

    Offline learning apps often get a bad rep for being difficult to track or falling short when it comes to employee motivation. After all, there’s no one to hold them accountable for falling behind. However, the right LMS gives you all the tools you need to boost engagement and monitor their performance. Plus, external partners have anytime, anywhere access to online training resources that bridge gaps and open up new informal eLearning opportunities.

    Privacy policy

    A. General

    folks, Here the privacy policy for this application namely “Find My Coach” read it carefully and get to know about the whole conditions, commitments, and the following principles of this app along with our care prospect towards the data and the users as well.

    We respect the trust of the users and the visitors which they are showing by sharing their personal information

    Being a user (verified or non-verified) of this app, you have all the rights in your pocket to know where your shared data will be stored. To keep the users trust and of course to maintain a long term better relationship, we like to keep transparency with them about their details that what data we will collect, what data we will use and at where who can get connected with you, etc. We extremely believe in the data safety of the users hence, we will not share your details and information with the third party anyhow.

    If you have any major or minor concern of the data safety and access then you are free to reach us anytime, our customer care service providers will assist you to resolve your concerns ASAP.

    This application “Find My Coach” is basically conceptualized and developed with a concern to make an on cloud bridge between the trainees and the trainers so they can easily get connected with one another to give and take the in-depth knowledge about any particular category, subject or topic. Since the launching moment of the app, we are strongly bounded in a commitment to the protection of the user's data. We have created this privacy policy based on some legal terms to ensure that how this app will work in a way to connect the learners and the coach with all the required protection.

    B. What is Find My Coach?

    Find My Coach is a 2-way online platform, through which one side a coach will become enable to train the students across the world by simply sharing their extreme knowledge with them using a digital platform and also can earn some extra income. While on the second side this web application, helps the students to enhance their learning and knowledge base by hiring and getting trained with the highly skilled and professional coach registered at this application. This app is one of the most time savvy ways of learning under the proper guidance of the well known coached for multiple sectors like Singing, Yoga, Sports, Dancin, Programming, and many more.

    C. Terms Covered under this Privacy Policy

    This privacy policy document is specially created to inform the users (coaches and students), who is a registered member of this application. for the few basic and major terms for the usage manner and behavior of this website/application Find My Coach.

    This document describes the Company’s policies and procedures on the collection, use, and disclosure, transfer, and storage of the information provided by the end-users of the Applications (together referred to as the “Users”). The Company shall not use the User’s information, though one is a coach or a student, in any manner as provided under this Privacy Policy. Every User who accesses or uses the applications agrees to be bound by the terms of this Privacy Policy and Terms of Service.

    D. Information we will collect for the user

    As the application Find My Coach is working for both the coaches and the students as well without making any differentiation in their relevant area of stream, in a way to share the enhance the knowledge graph and to make some extra money. Hence, it is required for all the users (coaches and students) to provide us the details and some personal information which guide us to consider you a verified and genuine member at this amazing digital platform, which is basically designed and developed for a purpose to share and gain knowledge.

    The information that we require to collect from the Coaches who are looking to become a registered member at this application across the globe is their, Name, Gender, Qualification, Skilled Subjects, Profile Picture, Email ID, Address, Mobile Number, etc. While on the other side the information that we require form the students to use and be a registered member of the find my coach application are Name, Gender, Age, Class, Subjects, Address, Mobile Number, Email ID, Profile Picture, etc.

    Without submitting all the required information to us, a student or a coach will no longer be enabled to access the application.

    E. What we will do, with your shared information
    • Merely to make the user a registered and verified member of the application we need your data/personal information. For sure, all the personal and professional information shared by the clients/users of the application we are secure at our server. Also, we didn’t have any right to sell or misuse the stored information with any third party.
    • Also, due to the communications standards on the internet, when a user uses the application, the company will automatically receive the uniform resource locator (URL) of the site from which such user came and the site to which such user is going when he/she leaves the application. The company also receives the Internet Protocol (the “IP”) address of each User’s computer (or the proxy server a user used to access the internet), the user’s computer’s operating system and type of web browser the user is using, email patterns, as well as the name of user’s internet service provider (ISP). This information is used to analyze overall trends to help the company improve its actions and reach in relation to the knowledge sharing environment of the Find My Coach, including for the purposes of improving the student's skills by getting coaching and guidance from the world’s famous coaches. The linkage between the user’s IP address and user’s personally identifiable information is not shared with third parties without such user’s permission or except when required by law or except where required to provide or facilitate the services provided by the company.
    • The Applications may enable users (Coach and Students) to communicate with other users or to post information to be accessed by others, whereupon other users may collect such data. The company hereby expressly disclaims any liability for any misuse of such information that is made available by visitors in such a manner.
    • The Company does not collect information about the users of the applications from other sources, such as public records or bodies, or private organizations, save and except as provided in this Privacy Policy.
    • The company has implemented legal industry standard security policies, rules and technical measures to protect the Personal Information that it has under its control from unauthorized access, improper use or disclosure, unauthorized modification, and unlawful destruction or accidental loss. It is expressly stated that the company shall not be responsible for any breach of security or for any actions of any third parties that receive the users’ personal data or events that are beyond the reasonable control of the company including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
    • The Company will not disclose any Personal Information or data to governmental institutions or authorities unless such disclosure is requisitioned under any Indian law or judicial decree or when the company, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our Terms of Use.
    F .Changes in the Privacy policy

    As the application Find My Coach is working for both the coaches and the students as well without making any differentiation in their relevant area of stream, in a way to share the enhance the knowledge graph and to make some extra money. Hence, it is required for all the users (coaches and students) to provide us the details and some personal information which guide us to consider you a verified and genuine member at this amazing digital platform, which is basically designed and developed for a purpose to share and gain knowledge.

    The information that we require to collect from the Coaches who are looking to become a registered member at this application across the globe is their, Name, Gender, Qualification, Skilled Subjects, Profile Picture, Email ID, Address, Mobile Number, etc. While on the other side the information that we require form the students to use and be a registered member of the find my coach application are Name, Gender, Age, Class, Subjects, Address, Mobile Number, Email ID, Profile Picture, etc.

    Without submitting all the required information to us, a student or a coach will no longer be enabled to access the application.

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